FAQs

  1. Why should I choose Kalyani Innerwear?
    Kalyani Innerwear stands out for its commitment to providing premium quality lingerie and a diverse collection that caters to every body type and preference .
  2. What products do you offer?
    At Kalyani Innerwear, we provide a wide range of premium-quality lingerie to meet every woman's needs. Our collection includes various styles of bras, sports bras, panties, and lingerie sets, ensuring the perfect fit for every occasion.
  3. How can I find my correct size?
    We provide a sizing guide on our website to help you find your perfect fit. If you have any questions or size-related concerns, feel free to contact us before placing your order.
  4. Which areas do you deliver to in India?
    We proudly offer pan-India delivery, reaching customers in every corner of the country. No matter where you are, your favorite lingerie is just a click away!
  5. How long does shipping take?
    Shipping typically takes 3-5 business days, depending on your location. You will receive a tracking number once your order is shipped.
  6. What is your return policy?
    You can return items purchased from Kalyani website within 7 days of delivery. Please note that due to the intimate nature of certain products, briefs, panties, and lingerie sets are non-returnable.
  7. Do you offer free shipping?
    Yes, we offer free shipping on orders above a certain amount. Please check our shipping policy for specific details.
  8. What should I do if I receive a defective or damaged item?
    If you receive a defective or damaged item, please contact our customer service team within 7 days. We will assist you in resolving the issue promptly.
  9. What payment methods do you accept?
    We accept various payment methods, including credit cards, debit cards, and digital wallets. Please refer to our payment policy for more details.
  10. What if my package is lost or stolen?
    If you suspect that your package is lost or stolen, please contact our customer service team immediately, and we will assist you in locating it.
  11. How should I care for my lingerie?
    To maintain the quality of your lingerie, we recommend hand washing in cold water and air drying. Avoid using bleach or fabric softeners.
  12. Can I track my order?
    Yes, once your order has shipped, you will receive a tracking number via email, allowing you to monitor your package’s delivery status.