HOW DO I REGISTER WITH KALYANI?
Follow these steps to register:
- Click SIGN IN / REGISTER at the top right corner of the page
- Click on REGISTER
- Enter your details
- Click on CREATE ACCOUNT
You are now registered with Kalyani.
THE CUSTOMER CARE NUMBER PROVIDED ON THE WEBSITE IS ALWAYS BUSY? HOW LONG DO I NEED TO WAIT?
We truly regret the inconvenience caused. Our associates might be busy assisting other customers. Please call us after sometime or Contact Us
WHAT DOES ASSORTED COLOUR MEAN?
I DON'T KNOW HOW TO PLACE MY ORDER.
Follow these steps:
- Select the product
- Select the size
- Pick the colour
- Click ADD TO CART
- Click on PLACE ORDER
- Enter your shipping details
- Select the mode of payment
- Note your order number
I GOT AN ERROR WHILE PLACING THE ORDER. I’M NOT SURE IF THE ORDER IS PLACED.
IS THERE A CHARGE FOR COD ORDER?
DO I NEED TO CREATE AN ACCOUNT ON KALYANI INNERWEAR TO PLACE AN ORDER?
WHAT IS THE BENEFIT OF CREATING AN ACCOUNT ON KALYANI?
I HAVE FORGOTTEN MY LOGIN PASSWORD, WHAT DO I DO?
HOW DO I CANCEL MY ORDER?
HOW DO I ADD NEW PRODUCTS OR REMOVE SOME PRODUCTS FROM MY ORDER?
ARE RETURNS AND EXCHANGE AVAILABLE FOR MY ORDERS?
WHEN WILL YOU PICKUP MY RETURN ORDER?
IN CASE I RETURN THE PRODUCTS, WILL THE COD CHARGES BE CREDITED BACK?
CAN I CHANGE MY SHIPPING ADDRESS/CONTACT DETAILS AFTER I HAVE PLACED MY ORDER?
HOW LONG DO YOU TAKE TO DELIVER?
WHEN WILL I RECEIVE MY ORDER? HOW CAN I CHECK WHETHER IT IS SHIPPED OR NOT?
I GOT A MAIL SAYING MY ORDER HAS BEEN DISPATCHED. WHEN WILL IT BE DELIVERED? WHAT IS MY COURIER TRACKING NUMBER?
THE TRACKING NUMBER FOR MY SHIPMENT APPEARS TO BE INVALID OR NO RECORDS FOUND. WHY?
IF I CANCEL MY ORDER WILL THE GST AMOUNT CHARGED BE REFUNDED?
I HAVE RECEIVED AN ERROR AFTER I ENTERED MY CARD DETAILS. WHAT SHALL I DO?
WHAT IS YOUR RETURN/EXCHANGE POLICY?
Kalyani returns and exchange policy is hassle-free and simple. You need to return/exchange a product within 15 days
Only size exchange is available.
Our delivery agent will deliver the new item and simultaneously pick up the original item from you.
Due to the intimate nature and hygienic standards of certain items, we regret that it is not possible for us to accept returns on Briefs, Panties.
Most Importantly it should be unused.and you will be able to see the order history.
HOW MUCH TIME WILL IT TAKE TO REFUND YOUR AMOUNT?
WHAT ARE THE PAYMENT OPTIONS THAT I CAN AVAIL OF WHILE PLACING AN ORDER?
- Cash On Delivery
- Debit/credit card