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FAQs

This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

 

HOW DO I REGISTER TO KALYANI?

Follow these steps to register:
  • Click SIGN IN / REGISTER at the top right corner of the page
  • Click on REGISTER
  • Enter your details
  • Click on CREATE ACCOUNT
You are now registered with Kalyani.

THE CUSTOMER CARE NUMBER PROVIDED ON THE WEBSITE IS ALWAYS BUSY? HOW LONG DO I NEED TO WAIT?

We truly regret the inconvenience caused. Our associates might be busy assisting other customers. Please call us after sometime or Contact us .

IN CASE I RETURN THE PRODUCT, THE COD CHARGED WILL BE RETURNED?

No. These are one time charges and are non-refundable.

WHAT DOES ASSORTED COLOUR MEANS?

Same style but different colours and patterns.

I DON'T KNOW HOW TO PLACE MY ORDER



Follow these steps: 

  • Select the product
  • Select the size
  • Pick the colour
  • Click ADD TO CART
  • Click on PLACE ORDER
  • Enter your shipping details
  • Select the mode of payment
  • Note your order number

Alternatively, you can always Contact Us and one of our associates will help you to place an order.

WHAT ARE YOU LOOKING FOR?

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HERE TO HELP

Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Services

Call Us: 9582229090

Send us an email info@kalyaniinnerwear.com

SHIPPING

Free shipping delivery all orders above 399Rs or more of eligible items across any product category qualify.

PAYMENTS
Accepts the following payment methods:

Credit Card: Visa, MasterCard, Maestro. The total will be charged to your card when the order is shipped.

PayPal: Shop easily online without having to enter your credit card details on the website.

RETURN POLICY

You can return any item purchased on Kalyani within 15 days of the delivery date.

NOTE: Panties return is not acceptable.

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SIZE GUIDE
1. OVER THE BUST SIZE
Measure complete around
the bust at fullest point.
Hold the tape tight against
the back but not too tight
in front.		2. UNDER THE BUST SIZE
measure around the rib cage
directly under bust. The tape
should be held tight, edge to
edge with no space between
tape and the body.
NOTE: The numbers are in CMs.
CUP SIZECUP BCUP CCUP DCUP E
SIZE 28Under Bust
58-62 cms		72-7472-7676-7878-80
SIZE 30Under Bust
63-67 cms		77-7979-8181-8383-85
SIZE 32Under Bust
68-72cms		82-8484-8686-8888-89
SIZE 34Under Bust
73-77 cms		87-8989-9191-9393-95
SIZE 36Under Bust
78-82 cms		92-9494-9696-9898-100
SIZE 38Under Bust
83-87 cms		97-9999-101101-103103-105
SIZE 40Under Bust
88-92 cms		102-104104-106106-108108-110
SIZE 42Under Bust
93-107 cms		107-109109-111111-113113-115
SIZE 44Under Bust
108-112 cms		112-114114-116116-118118-120
SIZE 46Under Bust
113-117 cms		117-119119-121121-123123-125
SIZE 48Under Bust
118-122 cms		122-124124-126126-128128-130
SIZE 50Under Bust
123-127 cms		127-129129-131131-133133-135

DELIVERY AND RETURN

Kalyani Innerwear is committed to deliver your order always on time. We make sure that your order is properly packed post quality check and is handed over for shipping within 24 hours of order placement. Your order is expected to reach you with in 2-3 working days. Depending on your location, the order might take 10-12 days also.

  • For all order above Rs.400 shipping is absolutely free.

  • For order below Rs.400, we will be charged Rs.50 as delivery charges in case of COD

  • In case of Online parent while purchasing the product no delivery charges will be applied.

  • You can track your order online once it is dispatched.

  • In case there is any other information required, please feel free to contact us on 9582229090.

  • Please notify us within 15 days of your purchase, else we will not be able to extend any help in case the purchase exceeds the given time period.

  • EXCHANGE product should be worth more than 200

  • Due to the intimate nature and hygienic standards of certain items, we regret that it is not possible for us to accept returns on Briefs, Panties and bra panty sets . 

  • We ask that you preserve the product in its original condition along with its tags, and packaging. You are welcome to try on a product but please take adequate measure to maintain its condition.

  • Products that are sold as packs cannot be returned as individual items.

  • In the interests of hygiene, we may refuse returns where it's obvious that the item has been worn, washed or soiled.

  • Product purchase under the clearance sale will not be returned or exchanged , Product received as freebies will also not be exchanged.

  • There are two ways to return the product to us:      

Pick up: In most locations, we offer a free pick up service. You will see a pickup option when you submit a return request.          
Self-Ship: If we don't offer a pick up at your location, we request you to self-ship the product to us. 

  • If you choose to refund the amount back to original mode of payment, the process will be initiated once the items are picked by our courier partner and this will take 7-10 business days. This option is applicable for all pre-paid orders paid using Debit/ Credit cards, Netbanking and Online Wallets. 

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